Terms of Service - Everett Auto Repair

Agreement to Terms

By accessing and using the services of Everett Auto Repair ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or website.

Services

Everett Auto Repair provides automotive repair and maintenance services including but not limited to:

• Engine repair and diagnostics
• Brake system service
• Transmission repair
• Electrical system repair
• Suspension and steering service
• Preventive maintenance
• Other automotive repair services

Service Appointments

Scheduling

Service appointments may be scheduled by phone, email, or through our website. All appointments are subject to availability.

Cancellations

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. We reserve the right to charge a cancellation fee for appointments canceled with less than 24 hours notice.

Delays

While we strive to complete repairs within estimated timeframes, unforeseen circumstances may cause delays. We will notify you promptly of any significant delays.

Estimates and Pricing

We provide written estimates for all repair work. Estimates are valid for 30 days unless otherwise specified. We will not perform work exceeding the estimated price by more than 10% without your prior authorization.

All prices are subject to change without notice. Prices do not include applicable taxes unless otherwise stated.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept the following forms of payment:

• Cash
• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Checks (subject to approval)

A finance charge may be applied to accounts not paid within 30 days of the invoice date.

Warranty

Parts and Labor Warranty

We warrant our workmanship and the parts we install for 12 months or 12,000 miles, whichever comes first, from the date of service. This warranty covers:

• Defects in parts installed by us
• Defects in our workmanship
• Failure of repaired components due to our service

Warranty Exclusions

This warranty does not cover:

• Normal wear and tear
• Damage caused by accidents, misuse, or negligence
• Damage caused by failure to follow recommended maintenance
• Parts or components not replaced or repaired by us
• Consequential or incidental damages
• Vehicles used for racing or commercial purposes (unless specified)

Warranty Claims

To make a warranty claim, you must return to our facility with the original repair invoice. We will inspect the vehicle and determine if the issue is covered under warranty.

Customer Responsibilities

As a customer, you are responsible for:

• Providing accurate information about your vehicle and its problems
• Removing all personal belongings from your vehicle
• Following recommended maintenance schedules
• Promptly paying for services rendered
• Notifying us of any concerns about service quality

Vehicle Storage

Vehicles left on our premises after completion of work may be subject to storage fees after 3 days. We are not responsible for vehicles left on our property for extended periods or for items left in vehicles.

Limitation of Liability

To the fullest extent permitted by law, Everett Auto Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability to you for any damages arising from our services shall not exceed the amount you paid for the specific service in question.

Abandoned Vehicles

Vehicles left on our premises for more than 30 days after notification that service is complete, or after we have been unable to contact you for 30 days, may be considered abandoned. We reserve the right to dispose of abandoned vehicles in accordance with Washington State law.

Website Use

Acceptable Use

You agree to use our website only for lawful purposes. You must not use our website:

• In any way that violates any applicable law or regulation
• To transmit any harmful code or malware
• To interfere with the security or functionality of the website
• To collect or harvest information about other users
• To impersonate any person or entity

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Everett Auto Repair or its content suppliers and is protected by copyright and other intellectual property laws.

Disclaimer of Warranties

Our website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk.

Indemnification

You agree to indemnify and hold harmless Everett Auto Repair, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of our services or violation of these Terms.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Everett Auto Repair regarding our services and supersede all prior agreements and understandings.

Contact Information

If you have questions about these Terms of Service, please contact us:

Everett Auto Repair
10011 3rd Ave SE
Everett, WA 98208
Phone: (425) XXX-XXXX
Email: [email protected]

Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.