Privacy Policy - Everett Auto Repair

Last Updated: December 2024 | Everett, WA

Introduction

Everett Auto Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Schedule a service appointment
  • Contact us via phone, email, or contact form
  • Sign up for our newsletter or promotional materials
  • Create an account on our website
  • Participate in surveys or promotions

Personal information may include:

  • Name and contact information (address, email, phone number)
  • Vehicle information (make, model, year, VIN)
  • Payment information
  • Service history and preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process appointments and service requests
  • Communicate with you about your vehicle and services
  • Send service reminders and maintenance notifications
  • Process payments and prevent fraud
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Improve our website and customer experience
  • Analyze usage patterns and trends

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Email service providers
  • Website hosting providers
  • Parts suppliers (limited to vehicle information necessary for ordering)
  • Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Access and Correction

You have the right to access and correct your personal information. You may update your information by contacting us directly.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as information we are required to retain for legal or regulatory purposes).

Opt-Out

You may opt out of receiving marketing communications from us by:

  • Following the unsubscribe link in our emails
  • Contacting us directly at info @ autorepaireverett.com
  • Calling us at (425) XXX-XXXX

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Everett Auto Repair
10011 3rd Ave SE
Everett, WA 98208
Phone: (425) XXX-XXXX
Email: [email protected]

Consent

By using our website or services, you consent to this Privacy Policy and agree to its terms.