Frequently Asked Questions

Auto repair costs vary depending on the service needed. Here are typical price ranges for common services:

• Oil changes: $50-$80
• Brake repair: $150-$500 per axle
• Tire rotation: $20-$50
• Engine diagnostics: $100-$150
• Transmission service: $150-$300

We always provide free written estimates before starting any work, and we'll explain all costs upfront with no hidden fees. Our goal is to provide fair, competitive pricing for quality auto repair services in the Everett area.

Yes! We offer a comprehensive 12-month/12,000-mile warranty on all repairs and parts we install. This warranty covers both parts and labor, giving you peace of mind that your vehicle is protected.

If you experience any issues with a repair we've performed within the warranty period, simply bring your vehicle back to our Everett shop and we'll make it right at no additional charge. Our warranty demonstrates our confidence in the quality of our work and our commitment to customer satisfaction.

Repair times vary depending on the complexity of the service:

• Oil changes: 30-45 minutes
• Brake repairs: 2-4 hours
• Battery replacement: 30-60 minutes
• Engine diagnostics: 1-2 hours
• Major repairs (transmission, engine): 1-3 days

We'll give you an accurate time estimate when we diagnose your vehicle and keep you updated throughout the repair process. Many common repairs can be completed the same day. For longer repairs, we offer shuttle service to help you get where you need to go.

We accept both appointments and walk-ins at our Everett location. However, we recommend scheduling an appointment to ensure minimal wait time and guarantee that we can accommodate your service needs.

You can call us at (425) XXX-XXXX to schedule your service. For urgent repairs, we offer same-day service when possible. Walk-ins are welcome, but during busy times there may be a wait. Our team will do everything possible to get you back on the road quickly.

We accept multiple payment methods for your convenience:

• Cash
• All major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Personal checks (with proper ID)

Payment is due upon completion of service unless other arrangements have been made in advance. We also offer financing options for larger repairs through approved third-party lenders. Ask our service advisors for details about available financing.

Yes! All our technicians are ASE (Automotive Service Excellence) certified and receive ongoing training to stay current with the latest automotive technology. ASE certification is the gold standard in the automotive repair industry and demonstrates that our technicians have passed rigorous testing in their areas of expertise.

We also have factory-trained technicians for many vehicle makes and models. Our team attends regular training seminars and stays up-to-date on the latest diagnostic procedures and repair techniques. This ensures that your vehicle receives expert care from qualified professionals.

Yes, we service all makes and models including domestic, import, and luxury vehicles. Our Everett auto repair shop has experience with:

• Domestic brands: Ford, Chevrolet, Dodge, Chrysler, GMC
• Import brands: Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Kia
• Luxury brands: BMW, Mercedes-Benz, Audi, Lexus, Acura, Infiniti
• Trucks and SUVs of all types

We have the diagnostic equipment and expertise to work on vehicles from 1990s models to current year vehicles. Whether you drive a compact car, full-size truck, hybrid, or luxury SUV, our team has the knowledge and tools to service it properly.

Yes, we provide free written estimates for all repairs. After diagnosing your vehicle, we'll give you a detailed estimate that includes:

• Complete description of the problem
• Parts needed and their costs
• Labor costs
• Total estimated cost
• Estimated time to complete

We'll explain everything clearly and answer all your questions before beginning any work. There's no obligation when you receive an estimate - you're free to make an informed decision about your repair needs. We never start work without your approval.

Our Everett auto repair shop proudly serves customers throughout Snohomish County and surrounding areas, including:

• Everett, WA
• Marysville
• Lake Stevens
• Mukilteo
• Mill Creek
• Lynnwood
• Edmonds
• Snohomish
• Bothell
• Mountlake Terrace

We're conveniently located at 10011 3rd Ave SE in Everett, with easy access from I-5 and Highway 2. Many of our customers come from surrounding communities because of our reputation for honest service and quality repairs.

Absolutely! Check engine light diagnostics is one of our specialties. When your check engine light comes on, it means your vehicle's computer has detected a problem and stored a diagnostic trouble code (DTC).

We use professional-grade diagnostic equipment to read these codes and determine the exact cause of the problem. Common causes include:

• Oxygen sensor failure
• Loose or damaged gas cap
• Catalytic converter issues
• Mass airflow sensor problems
• Spark plug or ignition coil failure
• Emission system leaks

After diagnosing the issue, we'll provide a clear explanation and an estimate for the necessary repairs. Don't ignore your check engine light - it could indicate a serious problem that gets worse over time.

Yes, we offer complimentary shuttle service to help you get to work, home, or other nearby locations while your vehicle is being serviced. Our shuttle service operates within a 5-mile radius of our Everett shop during business hours.

For longer repairs, we also have a limited number of loaner vehicles available on a first-come, first-served basis (driver's license and insurance verification required). We want to minimize the inconvenience of auto repair and keep you mobile while we work on your vehicle.

Please let us know when scheduling your appointment if you'll need shuttle service or a loaner vehicle so we can make arrangements.

Oil change intervals depend on your vehicle and the type of oil used:

• Conventional oil: Every 3,000-5,000 miles
• Synthetic blend: Every 5,000-7,500 miles
• Full synthetic oil: Every 7,500-10,000 miles

However, the best guideline is to follow your vehicle manufacturer's recommendations found in your owner's manual. Factors that may require more frequent oil changes include:

• Frequent short trips
• Stop-and-go city driving
• Towing or hauling heavy loads
• Driving in extreme temperatures
• Dusty or dirty conditions

Regular oil changes are the single most important maintenance service you can perform to extend your engine's life. Our technicians can help you determine the right oil change interval for your vehicle and driving habits.